Frequently Asked Questions

Everything you need to know about shopping at Brindle Pet Supplies.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for pet apparel?

We offer a 30-day return policy on all unused items in their original packaging. Please ensure the items are free of pet hair and odors to qualify for a full refund.

How do I choose the right size for my pet?

Each product page features a detailed size guide. We recommend measuring your pet's neck, chest, and length while they are standing to ensure the most accurate fit.

Are your pet accessories machine washable?

Most of our fabric-based products are machine washable on a gentle cycle. We recommend air drying to maintain the integrity of the materials and vibrant colors.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our reach to more countries in the near future.