Returns & Exchanges
At Brindle Pet Supplies, we want you and your pet to be completely satisfied with your fashion-forward purchases. If an item isn't the perfect fit, we offer a 30-day return policy on all unworn and unwashed apparel.
Return Process
- 1.Initiate Your Return
Log into your account portal and select the items you wish to return to receive a pre-paid shipping label and return authorization form.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are free of pet hair and odors.
- 3.Ship It Back
Affix the pre-paid label to your package and drop it off at any authorized courier location within 7 days of generating the label.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed to your original payment method within 5-7 business days.